Shipping Policy
We use Purolator or in some cases Canada Post for shipments within Canada. Unless requested by you, we ship via ground service.
We strive to ship out orders of in-stock items within one business day. We will notify you if an item is out of stock and provide the lead time if such information is available to us.
Standard transit time may be 2-3 business days to northern Ontario, Quebec and Maritime provinces. Shipments going to the western provinces can take up to 5 business days. We will send you a shipping notification once the order is shipped. You can use the Purolator link included to track your shipment.
Any custom orders may take up to 20 business days to be shipped. We’ll try our best to provide an estimate on lead time once production commences.
PLEASE NOTE THAT FOR ONLINE ORDERS WE RESERVE OUR RIGHT TO SUBSTITUTE UPS OR ANY OTHER CHOICE FOR ANOTHER MAJOR SHIPPER.
We only ship to commercial addresses excluding PO boxes. For web orders on printers, we will only ship to the billing address of the credit card used. The shipping charge is determined by the weight and the destination.
If you wish to use your own courier please provide us with an account number for the collect shipment. We may charge a small service fee.
We only ship to Canada and USA at the moment.